First post; you definitely shot yourself in the head when it comes to technical assistance.
I worked in the electrical and electronic servicing industry for 40 years. There are combinations of electronic equipment in circulation that are certified service centre confirmed working within manufacturers specifications and tolerances yet under certain combinations of electronic equipment, the equipment will misbehave or malfunction. Even the certified service centres and manufacturers cannot explain it.
The WDLXTV forum and AV forums also contain a number of technical debates that verify the issues posted on this site. Instead of making a broad product statement, Google, and spent some time reading the forum posts on the various AV forums, replicate and evaluate the facts.
Digital TV HDMI port handshaking are the main issues that people complain about. Scandy has experiences specific issues that I don’t experience. We both live in different countries using different pieces of equipment. There has been a comprehensive debate with many forum members over video issues and WD trying to replicate the various reported video issues. So far WD has not been able to replicate the reported issues.
There is a very simple procedure to verify that the WDTV Live is functional. Virgin rip a DVD and bluray disk, play the media though a USB drive attached to the WDTV Live and view the source on a HD HDMI digital TV.
If the source material plays then the box works. If the video signal is not displayed correctly then there are adjustments using the WD and TV remotes to correct the issues. Unfortunately there are many reported issues where the WDTV Live will not work on one digital TV but will work on another. All the HDMI ports on all the digital TV’s and WDTV Live have been verified as working correctly, confirming that all the equipment is functionally compliant within the manufacturer’s specifications and tolerances.
Networking the source to the WDTV Live is another issue. There are too many hardware components and combinations to verify that all the hardware sold on the market works reliably with every combination.