WDMyCloudEX4100 not communicating

All the drives appear to work well. But all attempts to connect to the dashboard via USB or TCP-IP not working. No errors on the box itself. Using both ethernet ports. I love my drive, but it doesn’t want to take to me. I also tried hooking it up to the router doesn’t like it either. Any ideas?

Hi @RandyRich,

Please refer to the following KB article to access the My Cloud Dashboard: How to access the Dashboard on a My Cloud EX4100 device