I never set a password for acces to any part in WdCloud.
Now it asks for a password to enter.
How can I fix this?
Thanks in advance for any reaction.
You can do a 4 or 40 second reset to go back to a default password. See how and what if does and how it works Here
Are you being asked for a My Cloud password or a network password? Providing an image of what you are being asked for will help.
See example images below.
Thanks for your quick responses!
It’s asking for a network password(the pic most below)
http://community.wd.com/user_avatar/community.wd.com/cat0w/45/33985_1.png
http://community.wd.com/users/cat0w cat0w
February 28
Are you being asked for a My Cloud password or a network password? Providing an image of what you are being asked for will help.
See example images below.
http://community.wd.com/uploads/short-url/ztrACnBW7vxncrHIUBRfEnKu7OA.JPG
http://community.wd.com/uploads/short-url/84LmYZBqgBvPWi9NDytA2Vy6OzV.JPG
Have you tried your network user name (Network Name) and password? See example image below of my network, both 2.4 and 5 GHz.
Click on, tap or activate image to enlarge it.
I don’t have an “external” router, so the WDCloud is plugged straight into my modem which is also
a wireless router.
When you said “network user name”…
And yes. I used the name and password from my ISP and it worked.
But it’s rather strange this happens after about a month using the device.
Something must have changed, but I don’t know what…
