WD7500AAKS Very Slow Write

[darkneess]

Hi, I have a problem with discs that have worked so far in RAID 1 Both worked about 1850 days, almost without interruption. However, for some time, I started to have problems with performance. So I made a backup of data and I started to test.
After removing them from the matrix and thorough testing we found that both record fell to a very slow speed, about 1MB / s on the first and 3MB / s per second, but only the first half of the disc, the write speed of the second part is correct.
Send screenshots reading and writing test of the slower disk.

ps. SMART shows no errors, nor is there any bad sectors on any of them.

[darkneess]

no one had a similar problem? and only I have the same problem on two hard drives?
Interesting that both hard drives broke down in the same way at the same time,

being in full working order mechanically …

Is it possible to update the firmware in them?

Greetings.

[trotker]

i have exactly the same case!

my drive wd7500aacs write speed is about 600-900 kb/sec.

used to be ok for year or two. and now this…

ive tried to disable smart, but it seems not the case.

[Hammey]

Hi well 4 years of running none raid drives in raid, I would say you have done well. There is no firmware update my thought is the drives are just wearing out. You can try writing zeros to them and see if that helps but when a drive gets like that can you really trust it.

[trotker]

here is my SMART log.

my hdd was ok for 1557 days + 8 hours. and that probably the issue.

SMART running tests, which block the normal IO operations. that why hdd slows down. it is a firmware issue.

root@mini:/home/axet# smartctl --all /dev/sde
smartctl 5.41 2011-06-09 r3365 [ppc-linux-3.7-trunk-powerpc] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family: Western Digital Caviar Green
Device Model: WDC WD7500AACS-00ZJB0
Serial Number: WD-WCASN0041073
LU WWN Device Id: 5 0014ee 20113f7b2
Firmware Version: 01.01B01
User Capacity: 750,156,374,016 bytes [750 GB]
Sector Size: 512 bytes logical/physical
Device is: In smartctl database [for details use: -P show]
ATA Version is: 8
ATA Standard is: Exact ATA specification draft version not indicated
Local Time is: Sun Feb 17 00:02:20 2013 EST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
Warning: This result is based on an Attribute check.

General SMART Values:
Offline data collection status: (0x84) Offline data collection activity
was suspended by an interrupting command from host.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: (19800) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 228) minutes.
Conveyance self-test routine
recommended polling time: ( 5) minutes.
SCT capabilities: (0x303f) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 200 200 051 Pre-fail Always - 0
3 Spin_Up_Time 0x0003 150 022 021 Pre-fail Always - 7475
4 Start_Stop_Count 0x0032 096 096 000 Old_age Always - 4724
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
7 Seek_Error_Rate 0x000e 200 200 051 Old_age Always - 0
9 Power_On_Hours 0x0032 049 049 000 Old_age Always - 37384
10 Spin_Retry_Count 0x0012 100 100 051 Old_age Always - 0
11 Calibration_Retry_Count 0x0012 100 253 051 Old_age Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 80
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 50
193 Load_Cycle_Count 0x0032 151 151 000 Old_age Always - 149921
194 Temperature_Celsius 0x0022 110 091 000 Old_age Always - 40
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0012 200 200 000 Old_age Always - 1
198 Offline_Uncorrectable 0x0010 200 200 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 200 200 051 Old_age Offline - 0

SMART Error Log Version: 1
ATA Error Count: 54 (device log contains only the most recent five errors)
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It “wraps” after 49.710 days.

Error 54 occurred at disk power-on lifetime: 37376 hours (1557 days + 8 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
– – – – – – –
40 51 40 c0 e4 b5 40 Error: UNC 64 sectors at LBA = 0x00b5e4c0 = 11920576

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
– – – – – – – – ---------------- --------------------
25 d0 40 c0 e4 b5 54 00 00:37:33.198 READ DMA EXT
b0 d0 00 ff 4f c2 00 00 00:37:33.191 SMART READ DATA
25 d0 40 c0 e4 b5 54 00 00:37:26.930 READ DMA EXT
25 d0 40 c0 e4 b5 54 00 00:37:20.668 READ DMA EXT
25 d0 40 c0 e4 b5 54 00 00:37:14.406 READ DMA EXT

Error 53 occurred at disk power-on lifetime: 37376 hours (1557 days + 8 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
– – – – – – –
40 51 40 c0 e4 b5 40 Error: UNC 64 sectors at LBA = 0x00b5e4c0 = 11920576

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
– – – – – – – – ---------------- --------------------
25 d0 40 c0 e4 b5 54 00 00:37:26.930 READ DMA EXT
25 d0 40 c0 e4 b5 54 00 00:37:20.668 READ DMA EXT
25 d0 40 c0 e4 b5 54 00 00:37:14.406 READ DMA EXT
25 d0 40 c0 e4 b5 54 00 00:37:10.571 READ DMA EXT
25 d0 40 80 e4 b5 54 00 00:37:10.570 READ DMA EXT

Error 52 occurred at disk power-on lifetime: 37376 hours (1557 days + 8 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
– – – – – – –
40 51 40 c0 e4 b5 40 Error: UNC 64 sectors at LBA = 0x00b5e4c0 = 11920576

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
– – – – – – – – ---------------- --------------------
25 d0 40 c0 e4 b5 54 00 00:37:20.668 READ DMA EXT
25 d0 40 c0 e4 b5 54 00 00:37:14.406 READ DMA EXT
25 d0 40 c0 e4 b5 54 00 00:37:10.571 READ DMA EXT
25 d0 40 80 e4 b5 54 00 00:37:10.570 READ DMA EXT
25 d0 40 40 e4 b5 54 00 00:37:10.569 READ DMA EXT

Error 51 occurred at disk power-on lifetime: 37376 hours (1557 days + 8 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
– – – – – – –
40 51 40 c0 e4 b5 40 Error: UNC 64 sectors at LBA = 0x00b5e4c0 = 11920576

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
– – – – – – – – ---------------- --------------------
25 d0 40 c0 e4 b5 54 00 00:37:14.406 READ DMA EXT
25 d0 40 c0 e4 b5 54 00 00:37:10.571 READ DMA EXT
25 d0 40 80 e4 b5 54 00 00:37:10.570 READ DMA EXT
25 d0 40 40 e4 b5 54 00 00:37:10.569 READ DMA EXT
25 d0 40 00 e4 b5 54 00 00:37:10.567 READ DMA EXT

Error 50 occurred at disk power-on lifetime: 37376 hours (1557 days + 8 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
– – – – – – –
40 51 40 c0 e4 b5 40 Error: UNC 64 sectors at LBA = 0x00b5e4c0 = 11920576

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
– – – – – – – – ---------------- --------------------
25 d0 40 c0 e4 b5 54 00 00:37:10.571 READ DMA EXT
25 d0 40 80 e4 b5 54 00 00:37:10.570 READ DMA EXT
25 d0 40 40 e4 b5 54 00 00:37:10.569 READ DMA EXT
25 d0 40 00 e4 b5 54 00 00:37:10.567 READ DMA EXT
25 d0 40 c0 e3 b5 54 00 00:37:10.566 READ DMA EXT

SMART Self-test log structure revision number 1
No self-tests have been logged. [To run self-tests, use: smartctl -t]

SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

root@mini:/home/axet#

[Hammey]

Hi my hdd was ok for 1557 days + 8 hours if it was ok for that length of time what do you think has over written the firmware that worked for all that time what made the firmware change to not work properly. If you believe it is the firmware what has changed in it, nothing has changed it is still the same firmware that worked ok for all that time.

[mikail13]

I have similar problem with WD500AACS disk. Transfer speed is 1-2 mb/s…that never exceed the 2 mb/s.

Warranty  was already ended. I unscrewed the PCB.

i suprised because the board ram links was rusty. ( have a corrosion one side near the power soket).

i resoldiered the ram links. ( i will add the picture).

i screwed the PCB. and i try.    Transfer speed rise up to 25- 30 mb/s… (but can’t remember the real speed)  but rate is slowly down to 1-2 mb/s.

i’m using DLGDIAG. I try the zero format .(write zero) now.   i’ll post it soon.

[darkneess]

WD Support respond me some like that:

“5 years is a long time and it worked, go and buy a new series of “raid edition” (WD RE2)”

and i buy 2 pieces… 750GB RE2. We will see in some years how it works. 

But it is very strange that no mechanically drives broke down in the same way after a similar period of time. Firmware timebomb?

[mikail13]

Sorry. I realise that my disk had already fallen on the ground.

I bought that disk from someone. The edge was skewed.

This explains why the write speed slowing down.

1. My write  speed is  to 2mb/s.Never exceed the 2 mb/s… i see the rem links that has corrosion.( unfortunately i forget the to take picture).

2. ram links was resoldiered. speed was up to 25 mb/s. but slowing down to 2 mb/s in a few second.

3)All ram links was resoldiered.And disk was formatted the Zero in 38 hours.But can’t go on after % 75. Gives many fail message.   Speed was up to 50mb/s but slow down to 6 mb/s.

4. I use the hdd tune error scan. ı realize that my disk many many have bad sector. reason of slowing down speed)

[darkneess]

Interestingly, I pulled out my hard drive from the cabinet after 3 months. Electronics unscrewed and cleaned everything thoroughly fluid contacts and hard disk work fine.

I do not know why, mayby by cleaning all contacts but the write speed is ok

WD Magic