WD60EFRX "Read Error"

Bonjour,

Je rencontre un comportement assez étrange avec un WD red WD60EFRX. Le disque est affecté par des “Read Error” assez inhabituelle.

De mon expérience, un “bad sector” physique se révèle rapidement avec une simple commande de lecture et d’écriture qui abouti à un i/o error.
A l’opposé, le “Bad sector” logique se fixe facilement avec la commande dd en écriture.

Dans le cas de ce disque, une portion du disque retourne systématiquement des “read error”, j’arrive très bien a écrire sur les secteurs remontés en erreur, puis a les relire (commande dd iflag/oflag direct,write).
Cela ne résous malheureusement pas l’anomalie et le test smart suivant retourne toujours des read error.

Voici les attributs smart du disque ainsi que le type d’anomalie remonté dans mon syslog.

 `SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate     0x002f   180   180   051    Pre-fail  Always       -       129
3 Spin_Up_Time            0x0027   193   188   021    Pre-fail  Always       -       9350
4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       17
5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
9 Power_On_Hours          0x0032   099   099   000    Old_age   Always       -       988
10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       15
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       9
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       801
194 Temperature_Celsius     0x0022   123   097   000    Old_age   Always       -       29
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       9
198 Offline_Uncorrectable   0x0030   100   253   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       25

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed: read failure       90%       978         19467224
# 2  Short offline       Completed: read failure       10%       977         23046240
# 3  Short offline       Completed: read failure       10%       964         23046240
# 4  Extended offline    Completed: read failure       90%       964         19418568
# 5  Short offline       Completed: read failure       10%       964         23046240
# 6  Short offline       Completed: read failure       10%       964         23046240
# 7  Conveyance offline  Completed: read failure       40%       963         23049696
# 8  Conveyance offline  Completed: read failure       40%       963         23049696
# 9  Short offline       Completed without error       00%       963         -
#10  Short offline       Completed: read failure       10%       952         19383744
#11  Conveyance offline  Completed: read failure       40%       952         189743952`

Étrangement un des test “short” est passé ?

[ 408.058784] sd 2:0:8:0: [sdi] Unhandled sense code [ 408.058791] sd 2:0:8:0: [sdi] [ 408.058793] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 408.058796] sd 2:0:8:0: [sdi] [ 408.058798] Sense Key : Medium Error [current] [ 408.058801] sd 2:0:8:0: [sdi] [ 408.058804] Add. Sense: Unrecovered read error - auto reallocate failed [ 408.058807] sd 2:0:8:0: [sdi] CDB: [ 408.058808] Read(16): 88 00 00 00 00 00 01 29 08 00 00 00 04 00 00 00 [ 408.058819] end_request: critical medium error, dev sdi, sector 19466240 [ 412.416447] sd 2:0:8:0: [sdi] Unhandled sense code [ 412.416454] sd 2:0:8:0: [sdi] [ 412.416456] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 412.416459] sd 2:0:8:0: [sdi] [ 412.416461] Sense Key : Medium Error [current] [ 412.416465] sd 2:0:8:0: [sdi] [ 412.416467] Add. Sense: Unrecovered read error - auto reallocate failed [ 412.416470] sd 2:0:8:0: [sdi] CDB: [ 412.416472] Read(16): 88 00 00 00 00 00 01 29 24 00 00 00 04 00 00 00 [ 412.416483] end_request: critical medium error, dev sdi, sector 19473408 [ 418.494214] sd 2:0:8:0: [sdi] Unhandled sense code [ 418.494220] sd 2:0:8:0: [sdi] [ 418.494222] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 418.494225] sd 2:0:8:0: [sdi] [ 418.494227] Sense Key : Medium Error [current] [ 418.494231] sd 2:0:8:0: [sdi] [ 418.494233] Add. Sense: Unrecovered read error - auto reallocate failed [ 418.494236] sd 2:0:8:0: [sdi] CDB: [ 418.494238] Read(16): 88 00 00 00 00 00 01 29 74 00 00 00 04 00 00 00 [ 418.494250] end_request: critical medium error, dev sdi, sector 19493888 [ 423.802668] sd 2:0:8:0: [sdi] Unhandled sense code [ 423.802675] sd 2:0:8:0: [sdi] [ 423.802678] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 423.802681] sd 2:0:8:0: [sdi] [ 423.802683] Sense Key : Medium Error [current] [ 423.802686] sd 2:0:8:0: [sdi] [ 423.802689] Add. Sense: Unrecovered read error - auto reallocate failed [ 423.802692] sd 2:0:8:0: [sdi] CDB: [ 423.802693] Read(16): 88 00 00 00 00 00 01 29 ac 00 00 00 04 00 00 00 [ 423.802716] end_request: critical medium error, dev sdi, sector 19508224 [ 428.199718] sd 2:0:8:0: [sdi] Unhandled sense code [ 428.199725] sd 2:0:8:0: [sdi] [ 428.199728] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 428.199730] sd 2:0:8:0: [sdi] [ 428.199732] Sense Key : Medium Error [current] [ 428.199736] sd 2:0:8:0: [sdi] [ 428.199738] Add. Sense: Unrecovered read error - auto reallocate failed [ 428.199741] sd 2:0:8:0: [sdi] CDB: [ 428.199743] Read(16): 88 00 00 00 00 00 01 29 d4 00 00 00 04 00 00 00 [ 428.199754] end_request: critical medium error, dev sdi, sector 19518464

Je pense que que ce disque a un vrai soucis qui ne peut être résolu de façon logique et necessite un rma.

Qu’en pensez vous ?

Merci.

Si vous pouvez connecté le disque en SATA, utilisez [DATALIFE GUARD](http://support.wdc.com/downloads.aspx?lang=fr) pour faire un Test Rapide puis un test complet. Si les test sont passés: faites une écriture de zéro sur le disque, si l’un des deux échoue, contactez le support avec vos résultats.

(edited)