WD5000H1U-00 not showing up anymore

My external hard drive has stopped showing up, tried different ports and laptop. But don’t see it.
Under device manager > Disk drives > WDC… > Events have deleleted , not migrated , configured, device started.
Under migrated I see
Device SCSI\Disk&Ven_WDC&Prod_WD10EZEX-60M2NA0\4&1d01e0c5&0&000000 was not migrated due to partial or ambiguous match.

Last Device Instance Id: USBSTOR\Disk&Ven_Lexar&Prod_USB_Flash_Drive&Rev_1100\AACEXH9YF5I2ZUUJ&0
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Location Path:
Migration Rank: 0xF000FC00FFFFF130
Present: false
Status: 0xC0000719

Hi @dwomeldorf,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:

I just did so hopefully they can help. Thanks