WD3200MEY - My PC does not identify WD external hard drive

Thanks to thanarath I was able to fix the problem (see below).  May work for you too.

thanarath

Regular Advisor

Posts: 222

Registered: 02-03-2010

2

Re: My Passport Essential SE–Cant recognise by Vista

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02-19-2010 02:32 PM

It sounds like you have turned the security when you were using it from winXP computer.

If only you are using it and do not need to enter password.

I would suggest you remove the password.

Here is how to do it:

From the WD Smartware menu click on Settings

Click on Drive Settings

Click on Security

Under the Password enter your old password

Make sure that Remove Security is selected

Then Click on the Update Security Settings

That would remove the password.

Unplug the WD external drive and plug it back in for the new change to take effect.

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