I bought my Western Digital 320GB USB powered drive back in 2008 and it worked fine almost an year and started having problems. Sometimes it shows the files on the drive some other times it does not. And it works when I connect one of my laptops but not on others.
One of my friends suggested to run CHKDSK utility on this drive when I connect to my Windows XP PC. I startted CHKDSK, it ran more than 12 hours and never completed. I had force shutdown my laptop to stop it.
After this episode, when I connect my hard drive,
(1) The light on the hard drive comes on but I hear no noise of any sort from the disk
(2) In My Computer, it does not appear as a drive
(3) In Device Manager, it appears in “Other Devices” --> USB Device but shows no properties for this device. It displays the following for the "Device status " in USB Device properties windows when I click on properties
The drivers for this device are not installed. (Code 28)
To reinstall the drivers for this device, click Reinstall Driver.
(4) I tried connecting to other laptops but it does not appear in my other laptop as well.
Can someone please advise if there are other options that I can try before resorting to data recovery services? Things that I can try myself to see if I can recover the data. This drive not under warranty anymore and I have some important data that I want to recover.
I highly appreciate your help!