Purchased around 25 WD Caviar Blue WD3200AAKS drives. OS is Windows 7 64-bit. Started having problems when shutting the PCs down (work fine on reboots), but when the PC is shutdown and powered back up later, the drives makes a clicking sound. I have found that if you give the case a little tap, the system will boot up just fine. I was told (by someone else who heard from WD) that this may be a fragmentation problem, however, the drives are not fragmented. This has happened on around 5 or 6 PCs now.
Just had another drive do it this morning. User shutdown her compute (forgot that I said reboots only, because if you reboot there is no problem.) When she tried powering back up, you can just hear the hard drive, pulse…pulse…pulse…pulse…no boot device found. If you give the box a little tap, just a little tap taparu where the hard drive is located, then you will hear it start spinning, and the system boots fine, no glitches.
This shutdown problem may not happen every time. Like I said before, I have been told that WD acknowledges this problem with this series of drives. Can someone with WD Support confirm? I opened a support ticket the other day and all I got from the engineer was if you would like to get an RMA on a drive here is the form, he gave no confirmation. On my survey I marked that I was not happy, thinking this would spur someone from WD to find out why, guess I should have stuck with Seagate HDs.
Guess I will contact WD and see if I can just get all of my hard drives replaced.
