This is regarding my WD3200 I’ve been using for a couple years, and is loaded with important files. My computer will recognize the drive (G:) once it is plugged in through USB to mini-USB. It pauses for a long time trying to load the files, but am always promped with the message “you must format your drive to use it.” Once I select cancel, I’m prompted with an error message about cyclic redundancy.
I downloaded the WD Lifeguard Diagnostics Tool. Upon loading, it reads the drive and says PASS under SMART Status. I selected to run a Quick SMART Test, and received this error:
"Quick test on drive2 did not complete!
Status code = 07 (failed read test element), Failure Checkpoint = 65
SMART test did not complete on drive 2!"
I’m not sure what to do about this point. Formatting this drive is the not option I’m looking for. I care more about recovering the files than using the drive again. Please help.