WD20EZRX Pcb number not match with front sticker - is hdd still on warrianty?

WD Internal Drives Desktop & Mobile Drives
1

Hallo,
I have WD20EZRX want to sent it on RMA replacement. I’m not sure that hdd is still on warrianty, becouse pcb number not match with front sticker (marked in red on the pictures).


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My question is like that, this two numbers must be the same or mayby not??

2

Hi there,

I do not believe each number have to match, however you can go aheat and check the warranty on the device eon the following link:

http://support.wdc.com/Warranty/warrantyStatus.aspx?lang=en

Hope this helps.

3

Yes, I know the website, but I’m still not sure if these two numbers are different warranty is valid??

I took a chance but they was exchanged it without a problem.