WD10EADS External HDD Power issue

WD External Drives WD Portable Drives
1

hi
I have got WD10EADS External HDD with power adaptor. I coudnt get the power light. could someone please advice how to replace the power circuit or is there any way to recover the data
MODEL - WD10EADS-11M2B2
S/N - WCAv56715093
Power circuit green no# 2060-701640-007 REV A

2

Hi @vinod1981 ,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:

3

hi Keerti
how to contact WD support team and open a case
please advice