WD1001FALS-00J7B0 - is this right?

I bought a second WD1001FALS-00J7B0 drive a couple of days ago to supplement a previous year old one mainly because I had been impressed by the performance of the previous one. However this afternoon I decided to check out the new drive and see exactly how it did compare with the old drive. I was surprised to find that the performance did not seem to quite so good - access time seemed to be off by a couple of millisecs and the min transfer rate achieved was somewhat lower. So I decided to investigate further - all of this had actually been precipitated by Active@ Hard Disk Monitor showing that my new drive seemed to be showing some spin-up time problems with a 92% rating for SMART Attr 3 - my other drive shows no issue with this after a years use. So I took a further look with HD Tune (which I had used to do the performance measurements) and it would not display any SMART information, nor would it display any details about Serial Number, Buffer (says n/a) or Standards supported. The only difference between the two drives is that the new drive is partitioned into two NTFS partitions whereas the old one only contains a single NTFS partition. The new drive runs about 4 degrees centigrade cooler than the old one, but at 40 degrees this is not an issue. I would include some screen shots but unfortunately I cannot work out how to get them into this post. Oh by the way I downloaded the WDC windows diagnostic package V1.17 and tried to run it but it started up and then froze (this is Win 7 HP 64 bit).

So the big question is should I be concerned about the spin up performance and does the fact that HD Tune cannot extract basic information about the drive (including buffer size etc) mean I’ve got a drive that looks like it might be an early life failure?

Win Dlg Diagnostics isn’t ready for Win 7.  So, I wouldn’t use it.  If the drive is showing SMART issues at all, then I would get the drive replaced.

I have a brand new WD1001FALS-00J7B0 which also has bad performance compared with my two older WD1001FALS-00E3A0  - up to 30% difference. Also the speed diagrams of HD TACH or HD Tune look very strange with this drive. I have contacted the WD Support regarding this problem one week ago, but so far I have not received an answer. I never had any problems with any of my WD products, so I never had to contact the support, but to wait a week for an answer is not okay though.

Edit: sorry, but I was wrong - my newer one is the WD1001FALS-00E3A0 (JAN 2010), and the two older ones are WD1001FALS-00J7B0 (JAN 2009), so the performance of the 00E3A0 is bad.

The authors of SMART diagnostic software often misinterpret the SMART data.

Can you upload the Active@ Hard Disk Monitor SMART report to a file sharing service?

Try other SMART utilities such as HD Sentinel and HDDScan:

HD Sentinel (DOS / Windows / Linux):

HDDScan for Windows:

Well you were certainly right about getting different results with different programs. The question now is which one do I believe.

The value I’m most concerned about is Spin Up Time - in both Active@ and Hard Disk Sentinel I see the values 21 for Threshold, 240 for value and 225 for Worst, with a Raw Value of 1F16 in both. Active@ gives me a Status vale for this data of 94% - do you have any idea whether this is a reasonable interpretation of this data or not?

Thanks,  Bernard

I would compare your results against others:


IMHO, I don’t believe there is any problem with your drive’s spin up time.