New to the forum so hope this is the right section for my request of support…
I have a 4TB My Book Thunderbolt Duo and a 3TB My Book and my problem is with the WD Utilities software for Mac [Os X El Capitan 10.11.4 (15E65) – version 184.108.40.206 of the WD Utilities installed].
Every attempt at opening the software results in the message WD Drive Utilities quit unexpectedly.
Searched and found a newer version (220.127.116.11) but it wont install with the same error: WD Drive Utilities Installer quit unexpectedly.
The 18.104.22.168 uninstaller gives more of the same: WD Drive Utilities Unistaller quit unexpectedly
Also tried WD Security (version 22.214.171.124) and WD Security Uninstaller: same result.
Every WD software unexpectedly quits, even when launching in safe mode.
I haven’t installed any software and/or Hardware since this happened, so I don’t see what could cause a conflict there…
Is this a compatibility problem with the newest El Capitan?
Thank you for any help