WD TV Media Player - files on HDD won't play unless i'm connected to internet

WD Legacy Products WD TV Media Player
1

Hello

I have a new player, but unlike my older model, it will not play video files from attached HDD unless i’m connected to internet. I get an error saying file type not supported.

If I connect to the internet (have set up via LAN cable) all is okay.

That’s fine at home but not convenient if travelling.

Any suggestions appreciated. Thanks

2

I’m running Firmware 1.02.17 and can play USB Media fine … with or without an Ethernet cable attached.

What Firmware are you running ?

1 Like
3

Sounds like bug #5, no solution yet.

4

Thanks for the respose; also running 1.02.17.

You did prompt me to unplug the Ethernet cable though. Now plays any file without connection to internet.

Thanks

5

Thanks, I disconnected the Ethernet cable; that has resolved the issue :smiley:

6

It’s only a workaroung but at least you can watch files now.