WD TV Live Streaming + 6TB My Book Hard Drive

WD Legacy Products WD TV Live Streaming
1

I used to own a WD TV Live Plus and had a 4TB My Book Hard Drive. The WD TV Live Plus would recognize the hard drive every now and then until it stopped recognizing all together.

So I bought the new WD TV Live Streaming and a new 6TB My Book Hard Drive, thinking since it was a newer more updated version, it would work. It does not. It does not even recognize the hard drive.

What can I do for it to work? I am getting rerally frustrated with this because I have about 4TB worth of data and movies on it.

I also tried connecting it to my time capsule (The 6TB Hard Drive), the Time Capsule recognizes it but I cannot login to my Time Capsule via the WD Live Streaming. It asks for an user name and password. I know my password for the time capsule but there isn’t really an user name.

Is there an easier way to make this work? I feel like I just wasted $400 and tiem time it took me to transfer the movies to the hard drive.

2

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support

http://support.wdc.com/contact/index.asp?lang=en

3

I contacted WD support about a month ago asking if that 6tb drive worked with the old WDTV Live, and than with the new model when it started to appear.

They tested it for a couple of weeks and said they found no problem.

I’d check with WD support.  And please, please, let us know how you get on.  You may save me either (a) a lot of time figuring out how to get it to work, or (b) a lot of money.

Steve W