WD TV Live SMP Unresponsive


Tonight I have noticed that my WD TV Live is on, unresponsive to the remote, and continuously cycling the Splash Screen as shown here.

The only way I could break the cycling was to unplug the power, but when power was re applyed the cycling began all over again.

Any suggestions, please?



As a recommendation, reset the device using the reset button on the unit.

For instructions on how to reset the unit please see the following link.


Thanks for the suggestion.

I note in the linked info that the device needs to be at the main menu. In fact the device is frozen at the boot flash screen, does this matter?


Still no solution, WD have raised and RMA.

WD has supplied a brand new unit under warranty, still evauluating but so far so good.