Can you see the hauppauge service in the live tab?
Can you run the service on the player.
What happens when you plug in the stick to the usb port and run the hauppauge service.
You need a good aerial connected to the stick.
In the user interface at start up you should see tabs labeled music, photos, videos etc. One of these tabs is also labeled something like Live TV. If you click on that tab it should show you the Hauppauge service together with slingplayer etc.