WD TV Live Model - WDBHG70000NBK-HESN No Subtitles

WD Legacy Products WD TV Live Streaming
1

WD TV Live Model - WDBHG70000NBK-HESN
Windows 7 Home Edition
Media Server - Twonky Manager
Latest Firmware
Issue - Subtitles will not display

I have installed the above media player and everything seems to work fine except subtitles will not appear.  I stream movies, mostly AVI/Xvid/Divx from a 3GB external HD from my computer.  I have checked and rechecked to make sure the .avi and .srt file have the same name and are in the same folder.  In the setting I have tried both Subtitle Default On and Off.  When I attempt to play a movie with subs, I start the movie then press the “Subtitle” button; “Subtitle: OFF” appears, toggling the button has no effect .  Under "Subtitle: OFF Audio 1 - MPEG is displayed.  When I press the “Options” button nothing appears.  Last night a drop down menu appeared a couple of times, but selecting the subtitle button had no effect.  Also last night, when toggling the Subtitle it went from “Subtitle: OFF” to “Subtitle: UNKNOWN” but I can’t duplicate that result today.  I have followed the Owners Manual exactly with no results.  I scrapped my old D-Link DSL 250 because it did not have Subs.  Very frustrated.
Any assistance greatly appreciated.

D

2

External subtitles aren’t supported via DLNA servers … only subtitles that are imedded in the media file will work.

3

Tony:

Thank you for your reply, but why does the Owners Manual state that this player will handle srt files?

4

The WD only supports external subtitles over samba, not dlna.

External subtitles are not part of the DLNA spec. However, there a quite a few brands which support an extention to enable this. (like samsung with twonky). It would be nice if WD also would support this.

5

Connect to your drive via network shares.

6

I had a similar issue when I hooked my HD directly to my WDTV SMP… I hooked it up to my main computer instead and connected the WDTV to the network shares option. At the same time, I renamed my srt files to include language type:
Transformers.srt —> Transformers.Eng.srt

I’m not sure exactly what fixed it, but I have subtitles now…