Hello all. Over the past year or so I have accumulated 4 WD TV Live media players ranging from the original HD unit to the most recent version of the box I bought last week. All of these are just the players and not the NAS version. I have had a problem with every unit to include the one I just bought in accessing network shares. For some reason the media players seem to lose the ability to play my video files (predominantly .mkv files) sporadically after a few days. I am able to successfully access the network share folders on my NAS every time but once I try and play the selected video file, I get the “working” icon on the screen but the video never launches. All of my players have the most recent firmware available and seem to work fine for all other types of media… just not video files. The only way I can get the video files to work again is to either reset the media player to the default settings or the method I typically choose which is to unplug the power cord from the player and then reattach it. This works 100% of the time in resolving my issue. However, I’m a lazy a__ and don’t want to continue to do this forever.
I’m not sure what all info this community typically needs to try and diagnose problems so I’ll detail below my basic setup. Thanks in advance!
My home is wired for Cat6 and all media players are hard wired to my home network.
Seagate NAS110 Network Attached Storage Drive (connected to router in home office)
WD TV Live Media Players (4 total, all have same issue)
All video files have intermittent issues playing