WD TV live hangs after being idle for X minutes

#1

Hello

My WD TV live works flawlessly for the most part and it’s an amazing machine.

However, recently I’ve noticed that if I leave the device idle, after a certain time, the screen goes black and I can’t use the device again unless I turn it off and back on. So I wouldn’t say it hangs per se. I can indeed turn it off from the remote. But it’s annoying that it goes “dead” so to speak after being idle for a certain amount of time. Previously, it would just display the screen saver for however long I left it on without using it.

Anyone else experienced this with the latest firmware? Any tips?

Thanks

#2

Hello,

If you reset the device, do you experience the same issue?

#3

You mean that you can’t stream anymore with your local network?

#4

the funny thing is that, when this happens, I can still access the WDTV Live via my local network. I.e. I can still transfer files between my PC and the WDTV for example. I just can’t see it on my TV anymore. The screen is black and all I can do is turn it off and then back on.

I don’t know if the firmware update yesterday helps but I’ll keep my fingers crossed.

As for resetting it,  I haven’t tried that. I assume by resetting you mean reverting to factory settings…?

#5

To reset just press the side paperclip button for a couple of seconds and then release with the unit fully booted up.