I have just recived my HDTV gen 2 and I’m very happy except the subtitles. In some movies the subtitles are too high on the screen and in other movies they are where they should be - at the bottom of the screen. All subtitles are external and they worked just fine on my WD TV (Gen 1). Why is that? It’s a bug or is there some kind of trick to adjust them?
Have you searched the rest of the forum about this? I’d give it a try. You can also contact WD’s Technical Support by phone or email.
To Contact WD for Technical Support