WD Sync Service Quit Unexpectedly

My Cloud OS 3 Personal & Network Attached Storage My Cloud
#1

I have this happening all the time can someone advise as what to do please as its very annoying, Thank you

Process: WD Sync Service [1465]
Path: /Library/Application Support/WD Sync/WD Sync Service.app/Contents/MacOS/WD Sync Service
Identifier: WD Sync Service
Version: 2.0.0.55 (2.0.0.55)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: WD Sync Service [1465]
User ID: 502

Date/Time: 2015-12-23 07:20:38.443 +1100
OS Version: Mac OS X 10.11.2 (15C50)
Report Version: 11
Anonymous UUID: 75FEAD7A-4F99-C200-6BFA-C7AFD60DDB9B

Time Awake Since Boot: 4400 seconds

System Integrity Protection: enabled

Crashed Thread: 0 main Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGSEGV)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

#2

Hi there,

Try to run the application as administrator to see if this helps fix the issue. Were you able to install the application without any issue?

#3

Yes, it installed ok i followed all the steps, When mentioned about Run as an Administrator you mean me or as a guest ? Anyway I’ve tried both and it happens, Is it worth uninstalling to reinstall ?.

Thanks

#4

I believe it is worth giving it a shot, perhaps it was a bad installation.

#5

I have same issue ( WD Sync Service quit unexpectedly) on a Mac Mini I uninstall and install it back 2 times, and nothing change , any solution ? this issue do not happen on my Mac air.

#6

What are the OS versions? Are the OS versions the same between the Mac Mini and the Mac Air?

Seems lots are having trouble with El Capitan and both the My Cloud and the WD software based on recent threads.

#7

Mac Mini El Capitan 10.11.5 Mac Air El Capitan 10.11.4

#8

Another problem with 10.11.5?