I can connect with wd sync on mac, but not on windows PC. I have tried 5 different PS’s.
I cannot get past 5th step of guide How To Configure WD Sync with a My Cloud
After filling email and password, I get signed in but no device can be found. How to fix this?
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Hello, peintbols
Well, follow the steps mention on the link and follow the steps in order to fix the issue.
https://support.wdc.com/knowledgebase/answer.aspx?ID=17824
If the issue persists, I would recommend you to try contacting WD’s Technical Support about this for live assistance and troubleshooting
To Contact WD for Technical Support
http://support.wdc.com/support/case.aspx?lang=en
The link below will allow you to call support
