WD Sync Not working

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX2
1

Hi Thank you for reading.

We have a MycloudEX2 Ultra Network drive with single shared folder (Public)

We have 6 Machines all Windows 8 logged in to it using “WD Sync” on and off just using it for Data files all have the same log in details then password.

I would expect it to behave as per a shared network drive … All can share copy paste edit the same files and I would expect some continuality at least .

In reality some sync , some don’t sync, some loose connection with the drive… At the moment this isn’t really working.

Can Anybody help at all

BR
Andy

2

Hi andy.barrett,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

https://support.wdc.com/support/case.aspx?lang=en

The link below will allow you to call support.