WD Sync Issue


#1

I am getting an “Unable to connect to the remote server” error every time I try and set up my sync. I tried uninstalling and reinstalling and reset my cable modem/router and I can’t figure out what could be causing this error. Any help would be great thanks in advance.


#2

Hi Phantom_Phreak1,

Did you face any error while accessing the My Cloud data from remote location using web app or mobile app?


#3

Hello, I got the error on the desktop app but I think I figured it out I went into the dashboard and tinkered around with the app settings and it worked out for me