WD Sync crashes when going through setup

WD Software & Mobile Apps WD Software
1

Hi!

I have problem with WD Sync Setup. I signed to MyCloud, selected Cloud and clicked next (see picture below). Then I am waiting WD Sync to connect, but WD Sync closes.

I am using MacBookAir 10.11.6 OS version.
I downloaded 2.0.1.72 version of Sync:
WD Sync download

I can access from Android phone, Iphone with MyCloud app, through files.mycloud.com, I’m just struggling to access from MacBook. Does anyone has any solution?

36

Thank you.

2

Hi Fanco,

You should try contacting WD’s Technical Support about this for live assistance and troubleshooting

To Contact WD for Technical Support

http://support.wdc.com/support/case.aspx?lang=en

The link below will allow you to call support

Create a Support Case
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