Hey! =)
I have installed WD Sync in my Mac and it crashes when exploring files. It ALWAYS crash when reading the same file.
Though I have tried removing such file and even the entire folder. Eventually it crashed. It’s a “hidden crash” no window appears. It just restarts the app. Took me a day to notice this.
It works fine in my wife’s macbook. So I’m almost sure there is some conflict happening here.
Also I wasn’t able to find this problem on internet at all.
Any ideas? Thank you! =)
P.s: Not considering third party apps yet. I feel I can make this work somehow.
I was able to grab the Crash report from the computer, if this is useful. I really can’t red this thing.
Process: WD Sync Service [789]
Path: /Library/Application Support/WD Sync/WD Sync Service.app/Contents/MacOS/WD Sync Service
Identifier: WD Sync Service
Version: 2.0.1.93 (2.0.1.93)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: WD Sync Service [789]
User ID: 501
Date/Time: 2019-07-20 15:06:22.757 +0200
OS Version: Mac OS X 10.14.5 (18F132)
Report Version: 12
Anonymous UUID: 2F61D426-6B3A-03E4-C503-A64CBEF0E032
Time Awake Since Boot: 650 seconds
System Integrity Protection: enabled
Crashed Thread: 6 localSyncFolderChangesThread:MyCloudEX2Ultra:viniuxd
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
VM Regions Near 0:
→
__TEXT 000000010f756000-000000010f810000 [ 744K] r-x/rwx SM=COW /Library/Application Support/WD Sync/WD Sync Service.app/Contents/MacOS/WD Sync Service
Thread 0:: main Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff732ca22a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff732ca76c mach_msg + 60
2 com.apple.CoreFoundation 0x00007fff4726bbee __CFRunLoopServiceMachPort + 328
3 com.apple.CoreFoundation 0x00007fff4726b15c __CFRunLoopRun + 1612
4 com.apple.CoreFoundation 0x00007fff4726a8be CFRunLoopRunSpecific + 455
5 com.apple.Foundation 0x00007fff494ce8ef -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 280
6 com.apple.Foundation 0x00007fff494ce7c4 -[NSRunLoop(NSRunLoop) run] + 76
7 com.wdc.WD-Sync-Service 0x000000010f75816f main + 856
8 libdyld.dylib 0x00007fff731953d5 start + 1
Thread 1:
0 libsystem_pthread.dylib 0x00007fff733883f0 start_wqthread + 0
Thread 2:
0 libsystem_pthread.dylib 0x00007fff733883f0 start_wqthread + 0
Thread 3:: backgroundThread:MyCloudEX2Ultra:viniuxd
0 libsystem_kernel.dylib 0x00007fff732ca22a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff732ca76c mach_msg + 60
2 com.apple.CoreFoundation 0x00007fff4726bbee __CFRunLoopServiceMachPort + 328
3 com.apple.CoreFoundation 0x00007fff4726b15c __CFRunLoopRun + 1612
4 com.apple.CoreFoundation 0x00007fff4726a8be CFRunLoopRunSpecific + 455
5 com.apple.Foundation 0x00007fff494ce8ef -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 280
6 com.wdc.WD-Sync-Service 0x000000010f7a2308 -[WDSynchronizedFolder(Thread) synchronizedFolderThreadMain] + 758
7 com.apple.Foundation 0x00007fff494c46d2 NSThread__start + 1194
8 libsystem_pthread.dylib 0x00007fff733892eb _pthread_body + 126
9 libsystem_pthread.dylib 0x00007fff7338c249 _pthread_start + 66
10 libsystem_pthread.dylib 0x00007fff7338840d thread_start + 13
Thread 4:: transferThread:MyCloudEX2Ultra:viniuxd
0 libsystem_kernel.dylib 0x00007fff732ca22a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff732ca76c mach_msg + 60
2 com.apple.CoreFoundation 0x00007fff4726bbee __CFRunLoopServiceMachPort + 328
3 com.apple.CoreFoundation 0x00007fff4726b15c __CFRunLoopRun + 1612
4 com.apple.CoreFoundation 0x00007fff4726a8be CFRunLoopRunSpecific + 455
5 com.apple.Foundation 0x00007fff494ce8ef -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 280
6 com.wdc.WD-Sync-Service 0x000000010f7a1a40 -[WDSynchronizedFolder(Thread) synchronizedFolderTransferThreadMain] + 611
7 com.apple.Foundation 0x00007fff494c46d2 NSThread__start + 1194
8 libsystem_pthread.dylib 0x00007fff733892eb _pthread_body + 126
9 libsystem_pthread.dylib 0x00007fff7338c249 _pthread_start + 66
10 libsystem_pthread.dylib 0x00007fff7338840d thread_start + 13
Thread 5:: NASVolumeFolderChangesThread:MyCloudEX2Ultra:viniuxd
0 libsystem_kernel.dylib 0x00007fff732ca22a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff732ca76c mach_msg + 60
2 com.apple.CoreFoundation 0x00007fff4726bbee __CFRunLoopServiceMachPort + 328
3 com.apple.CoreFoundation 0x00007fff4726b15c __CFRunLoopRun + 1612
4 com.apple.CoreFoundation 0x00007fff4726a8be CFRunLoopRunSpecific + 455
5 com.apple.Foundation 0x00007fff494ce8ef -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 280
6 com.wdc.WD-Sync-Service 0x000000010f7a1687 -[WDSynchronizedFolder(Thread) synchronizedNASSyncFolderChangesThreadMain] + 571
7 com.apple.Foundation 0x00007fff494c46d2 NSThread__start + 1194
8 libsystem_pthread.dylib 0x00007fff733892eb _pthread_body + 126
9 libsystem_pthread.dylib 0x00007fff7338c249 _pthread_start + 66
10 libsystem_pthread.dylib 0x00007fff7338840d thread_start + 13
Thread 6 Crashed:: localSyncFolderChangesThread:MyCloudEX2Ultra:viniuxd
0 com.wdc.WD-Sync-Service 0x000000010f7db223 crc64 + 96
1 com.wdc.WD-Sync-Service 0x000000010f7a7614 ContainsInvalidCharacters + 525
2 com.wdc.WD-Sync-Service 0x000000010f7a4ce2 -[WDSynchronizedFolder(Thread) compareFileCacheWithContentsOfDirectory:syncPairData:recursively:withFileManager:] + 263
3 com.wdc.WD-Sync-Service 0x000000010f7a716e -[WDSynchronizedFolder(Thread) compareFileCacheWithContentsOfDirectory:syncPairData:recursively:withFileManager:] + 9619
4 com.wdc.WD-Sync-Service 0x000000010f7a716e -[WDSynchronizedFolder(Thread) compareFileCacheWithContentsOfDirectory:syncPairData:recursively:withFileManager:] + 9619
5 com.wdc.WD-Sync-Service 0x000000010f7a716e -[WDSynchronizedFolder(Thread) compareFileCacheWithContentsOfDirectory:syncPairData:recursively:withFileManager:] + 9619
6 com.wdc.WD-Sync-Service 0x000000010f7a716e -[WDSynchronizedFolder(Thread) compareFileCacheWithContentsOfDirectory:syncPairData:recursively:withFileManager:] + 9619
7 com.wdc.WD-Sync-Service 0x000000010f7a2fed -[WDSynchronizedFolder(Thread) performInitialSynchronizationForSyncPair:fsEventID:] + 203
8 com.wdc.WD-Sync-Service 0x000000010f7a34a2 -[WDSynchronizedFolder(Thread) startListeningToChangesInLocalSyncFolderThread] + 894
9 com.wdc.WD-Sync-Service 0x000000010f7a123e -[WDSynchronizedFolder(Thread) synchronizedLocalSyncFolderChangesThreadMain] + 249
10 com.apple.Foundation 0x00007fff494c46d2 NSThread__start + 1194
11 libsystem_pthread.dylib 0x00007fff733892eb _pthread_body + 126
12 libsystem_pthread.dylib 0x00007fff7338c249 _pthread_start + 66
13 libsystem_pthread.dylib 0x00007fff7338840d thread_start + 13
Thread 7:
0 libsystem_pthread.dylib 0x00007fff733883f0 start_wqthread + 0
Thread 6 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000001 rbx: 0x00007f85870392f0 rcx: 0x000000010f83b140 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x00007fff4548133c rbp: 0x000070000fef10c0 rsp: 0x000070000fef10c0
r8: 0x000070000fef0ca0 r9: 0x0000000000000000 r10: 0x00007fffa2603390 r11: 0x00007f8582480710
r12: 0x00007fff719b9680 r13: 0x00007fff719b9680 r14: 0x00007fff4548133c r15: 0xbde9e50efec07910
rip: 0x000000010f7db223 rfl: 0x0000000000000246 cr2: 0x000000010fadc010
Logical CPU: 0
Error Code: 0x020000b8
Trap Number: 133
Binary Images:
0x10f756000 - 0x10f80fff3 +com.wdc.WD-Sync-Service (2.0.1.93 - 2.0.1.93) <4360CD67-C93B-321A-9923-525B105174B7> /Library/Application Support/WD Sync/WD Sync Service.app/Contents/MacOS/WD Sync Service
0x10f8e2000 - 0x10f90bff7 +coop.plausible.CrashReporter (1.0) /Library/Application Support/WD Sync/WD Sync Service.app/Contents/Frameworks/CrashReporter.framework/Versions/A/CrashReporter
0x10f946000 - 0x10f9a6ff7 +com.wdc.WDNetworking (1.0 - 1) <8C2322ED-F1A3-33B8-BAEA-F5E2DDA08095> /Library/Application Support/WD Sync/WD Sync Service.app/Contents/Frameworks/WDNetworking.framework/Versions/A/WDNetworking
0x113441000 - 0x113444047 libobjc-trampolines.dylib (756.2) <5795A048-3940-3801-90CE-33D1B1AF81F4> /usr/lib/libobjc-trampolines.dylib
0x114d5b000 - 0x114dc56ef dyld (655.1.1) /usr/lib/dyld
0x7fff436a2000 - 0x7fff436a2fff com.apple.Accelerate (1.11 - Accelerate 1.11) <762942CB-CFC9-3A0C-9645-A56523A06426> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff436ba000 - 0x7fff43d53fef com.apple.vImage (8.1 - ???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x7fff43d54000 - 0x7fff43fcdff3 libBLAS.dylib (1243.200.4) <417CA0FC-B6CB-3FB3-ACBC-8914E3F62D20> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x7fff43fce000 - 0x7fff44040ffb libBNNS.dylib (38.250.1) <538D12A2-9B9D-3E22-9896-F90F6E69C06E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBNNS.dylib
0x7fff44041000 - 0x7fff443eaff3 libLAPACK.dylib (1243.200.4) <92175DF4-863A-3780-909A-A3E5C410F2E9> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x7fff443eb000 - 0x7fff44400feb libLinearAlgebra.dylib (1243.200.4) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLinearAlgebra.dylib
0x7fff44401000 - 0x7fff44406ff3 libQuadrature.dylib (3.200.2) <1BAE7E22-2862-379F-B334-A3756067730F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libQuadrature.dylib
0x7fff44407000 - 0x7fff44483ff3 libSparse.dylib (79.200.5) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libSparse.dylib
0x7fff44484000 - 0x7fff44497fe3 libSparseBLAS.dylib (1243.200.4) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libSparseBLAS.dylib
0x7fff44498000 - 0x7fff4467fff7 libvDSP.dylib (671.250.4) <7B110627-A9C1-3FB7-A077-0C7741BA25D8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x7fff44680000 - 0x7fff44733ff7 libvMisc.dylib (671.250.4) <73637194-497A-39F9-90F5-004DA772AC69> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
0x7fff44734000 - 0x7fff44734fff com.apple.Accelerate.vecLib (3.11 - vecLib 3.11) <74288115-EF61-30B6-843F-0593B31D4929> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff448d6000 - 0x7fff4568bff3 com.apple.AppKit (6.9 - 1671.50.111) <933155DC-6404-3646-B6AE-087D34F611BE> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff456dd000 - 0x7fff456ddfff com.apple.ApplicationServices (50.1 - 50.1) <4A6ACC13-2623-36B8-A196-2300980803CD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x7fff456de000 - 0x7fff45749fff com.apple.ApplicationServices.ATS (377 - 453.11.2.2) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x7fff457e2000 - 0x7fff458f9fff libFontParser.dylib (228.6.2.3) <3602D55B-3B9E-3B3A-A814-08C1244A8AE4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff458fa000 - 0x7fff4593cfff libFontRegistry.dylib (228.12.2.3) <2A56347B-2809-3407-A8B4-2AB88E484062> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff45a2d000 - 0x7fff45a31ff3 com.apple.ColorSyncLegacy (4.13.0 - 1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSyncLegacy.framework/Versions/A/ColorSyncLegacy
0x7fff45acc000 - 0x7fff45b1eff7 com.apple.HIServices (1.22 - 628) <26A8B7C0-41CC-3DB4-99D7-BD922866DC77> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x7fff45b1f000 - 0x7fff45b2efff com.apple.LangAnalysis (1.7.0 - 1.7.0) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff45b2f000 - 0x7fff45b78ff7 com.apple.print.framework.PrintCore (14.2 - 503.8) <57C2FE32-0E74-3079-B626-C2D52F2D2717> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x7fff45b79000 - 0x7fff45bb2ff7 com.apple.QD (3.12 - 407.2) <28C7D39F-59C9-3314-BECC-67045487229C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x7fff45bb3000 - 0x7fff45bbffff com.apple.speech.synthesis.framework (8.1.3 - 8.1.3) <80FA7439-EC77-3CEC-B5D1-5EFE9E503E11> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff45bc0000 - 0x7fff45e37ff7 com.apple.audio.toolbox.AudioToolbox (1.14 - 1.14) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff45e39000 - 0x7fff45e39fff com.apple.audio.units.AudioUnit (1.14 - 1.14) <121176B6-7ABE-3AFB-A252-CCED694D98D4> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff46191000 - 0x7fff46532fff com.apple.CFNetwork (978.0.7 - 978.0.7) <9FDEFE50-BE1B-386E-8B3C-AEF251069E52> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff4654c000 - 0x7fff46842ff7 com.apple.HIToolbox (2.1.1 - 918.5) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x7fff4684d000 - 0x7fff468e2ff3 com.apple.ink.framework (10.9 - 225) <7C7E9483-2E91-3DD3-B1E0-C238F42CA0DD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x7fff46920000 - 0x7fff46926ff7 com.apple.speech.recognition.framework (6.0.3 - 6.0.3) <3CC050FB-EBCB-3087-8EA5-F378C8F99217> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x7fff46a48000 - 0x7fff46a48fff com.apple.Cocoa (6.11 - 23) <9378783B-65FE-3E78-A7D5-0D11EE9117AE> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff46a56000 - 0x7fff46b22ff7 com.apple.ColorSync (4.13.0 - 3340.7) <74B373AB-42C7-330D-A577-1C43BFA6024F> /System/Library/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x7fff46cae000 - 0x7fff46d34fff com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <1E8E64E6-0E58-375A-97F7-07CB4EE181AC> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff46d98000 - 0x7fff46dc2ffb com.apple.CoreBluetooth (1.0 - 1) /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth
0x7fff46dc3000 - 0x7fff47147fe3 com.apple.CoreData (120 - 866.5) <37F35F2E-FE57-3E3F-A1E5-AD274A8C1FDE> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff47148000 - 0x7fff4722fff7 com.apple.CoreDisplay (101.3 - 109.19) /System/Library/Frameworks/CoreDisplay.framework/Versions/A/CoreDisplay
0x7fff47230000 - 0x7fff47674fff com.apple.CoreFoundation (6.9 - 1575.12) <64C38BF2-1869-33C8-B1B6-DCA9C824C0E4> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
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0x7fff48485000 - 0x7fff48485fff com.apple.CoreServices (945 - 945) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff48486000 - 0x7fff48502ff7 com.apple.AE (773 - 773) <55AE7C9E-27C3-30E9-A047-3B92A6FD53B4> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x7fff48503000 - 0x7fff487dafff com.apple.CoreServices.CarbonCore (1178.32 - 1178.32) <52F5484E-94B1-37B7-B1AC-E210DF5721AE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x7fff487db000 - 0x7fff48823ff7 com.apple.DictionaryServices (1.2 - 284.16.4) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
0x7fff48824000 - 0x7fff4882cffb com.apple.CoreServices.FSEvents (1239.200.12 - 1239.200.12) <8406D379-8D33-3611-861B-7ABD26DB50D2> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvents.framework/Versions/A/FSEvents