Can someone please let me know what I am missing here.
See attached PDF. https://dl.dropboxusercontent.com/u/79764928/WD_Form.png
It says I am supposed to enter the model number but there is no field available fro this.
I fail to see where this field is.
The actual issue that I want to get help with is connecting to WD MyCloud EX2 remotely via mycloud.com.
It repeatedly reports “offline” although it is possible to connect locally via network.