WD SmartWare Update has messed up my Windows Shortcut Menus

[Hespy]

II installed an update for WD Smartware this morning but since then (it prompted me to Instal then Set Up) every time I right-click on an icon or item in Windows instead of the expected pop-up shortcut menu appearing, a WDContextMenuHandler message appears; “Failed to load locale file - C:\Program Files\Western Digital\WD SmartWare\Locale\WD Smartware.tmx”. This is seriously annoying. Worse still, the same thing happens when I launch a programme (eg Word)- same message, have to cancel the pop-up 4 or five times before program will launch.

I think I’m going to rip out all my WD devices and burn them ceremoniously on the lawn this afternoon!

[Hamlet]

Hello,

Just for troubleshooting purposes can you uninstall WD Smartware to verify if the issue remains?

[redwd98]

I am having the same problems last two days.

[cat0w]

After installing the update did you restart your computer to complete the installation?

I installed the update and I haven’t had any problems.

I have Windows 7 SP1.

Posted by,
cat0w (USA)