Wd smartware needs to be updated?

WD External Drives WD Portable Drives
1

I am unable to unlock my PASSPORT FOR MAC (STARTS WITH WDBAAB) I am running
MacOS 10.15.7
“Support for this product has ended and is no longer available.
For assistance [Ask the WD Community] or reference the online [Knowledge Base]”

Does anyone know where i can download the relevant software etc please?

2

Hi,

Please refer to this link to install WD Security application : https://support-en.wd.com/app/products/product-detail/p/1541#WD_downloads

1 Like
3

Thanks for that download link - ive since purchased a new macbook pro and am having the same issue in that I am unable to unlock my PASSPORT FOR MAC (STARTS WITH WDBAAB) I am now running
MacOS 13.0
“Support for this product has ended and is no longer available.
For assistance [Ask the WD Community] or reference the online [Knowledge Base]”

Does anyone know where i can download the relevant software etc please?