WD SmartWare Installer It requires a reboot

My Cloud EX2 / WD SmartWare Installer / Russia:

При установке программы “WD SmartWare Installer” появляется сообщение: “Обнаружено ожидание перезагрузки. Выполните перезагрузку”. Перезагрузка проведена и программа не устанавливается. Вновь появляется сообщение: “Обнаружено ожидание перезагрузки. Выполните перезагрузку”.

Translated from Google Translate:

When you install "WD SmartWare Installer" message appears : "Detected waiting reboot. Reboot ." Restart held and the program is installed . Once again, the message " found waiting reboot. Reboot ."

C:\WINDOWS\Temp\WD_SmartWare_Installer_20150806195955

[0688:0224][2015-08-06T20:37:24]: Burn v3.6.3303.0, Windows v5.1 (Build 2600: Service Pack 3), path: C:\Program Files\SmartWare_Windows_Upgrader\WD SmartWare Installer.exe, cmdline: ‘’
[0688:0224][2015-08-06T20:37:24]: Setting string variable ‘WixBundleLog’ to value ‘C:\WINDOWS\TEMP\WD_SmartWare_Installer_20150806203724.log’
[0688:0224][2015-08-06T20:37:24]: Setting string variable ‘WixBundleOriginalSource’ to value ‘C:\Program Files\SmartWare_Windows_Upgrader\WD SmartWare Installer.exe’
[0688:0224][2015-08-06T20:37:25]: Loading managed bootstrapper application.
[0688:0224][2015-08-06T20:37:25]: Creating BA thread to run asynchronously.
[0688:068C][2015-08-06T20:37:25]: Running the WDUX BA.
[0688:0224][2015-08-06T20:37:25]: Detect 5 packages
[0688:068C][2015-08-06T20:37:25]: Creating a UI.
[0688:0224][2015-08-06T20:37:25]: WD: DetectBegin
[0688:0224][2015-08-06T20:37:25]: Setting string variable ‘NETFRAMEWORK40’ to value ‘1’
[0688:0224][2015-08-06T20:37:25]: Condition ‘NETFRAMEWORK40’ evaluates to true.
[0688:0224][2015-08-06T20:37:25]: Detected related package: {4D0B8D80-E293-426C-B907-D300961529E8}, scope: PerMachine, version: 2.4.10.17, language: 0 operation: MajorUpgrade
[0688:0224][2015-08-06T20:37:25]: Detected package: NetFx40Web, state: Present, cached: Complete
[0688:0224][2015-08-06T20:37:25]: Detected package: MSIPatch, state: Absent, cached: None
[0688:0224][2015-08-06T20:37:25]: Detected package: SmartWarePackagex86, state: Absent, cached: None
[0688:0224][2015-08-06T20:37:25]: Detected package: SmartWarePackagex64, state: Absent, cached: None
[0688:0224][2015-08-06T20:37:25]: Detected package: QuickViewPackage, state: Absent, cached: None
[0688:0224][2015-08-06T20:37:25]: ParseCommandLine():
[0688:0224][2015-08-06T20:37:25]: Detect complete, result: 0x0
[0688:068C][2015-08-06T20:37:25]: Reboot pending, reboot and retry

C:\WINDOWS\Temp\WD_SmartWare_Installer_20150806200114

[0C64:0820][2015-08-06T20:01:14]: Burn v3.6.3303.0, Windows v5.1 (Build 2600: Service Pack 3), path: C:\WINDOWS\Temp\WD SmartWare Installer.exe, cmdline: ‘’
[0C64:0820][2015-08-06T20:01:14]: Setting string variable ‘WixBundleLog’ to value ‘C:\WINDOWS\TEMP\WD_SmartWare_Installer_20150806200114.log’
[0C64:0820][2015-08-06T20:01:14]: Setting string variable ‘WixBundleOriginalSource’ to value ‘C:\WINDOWS\Temp\WD SmartWare Installer.exe’
[0C64:0820][2015-08-06T20:01:14]: Loading managed bootstrapper application.
[0C64:0820][2015-08-06T20:01:14]: Creating BA thread to run asynchronously.
[0C64:0C5C][2015-08-06T20:01:14]: Running the WDUX BA.
[0C64:0820][2015-08-06T20:01:14]: Detect 5 packages
[0C64:0C5C][2015-08-06T20:01:14]: Creating a UI.
[0C64:0820][2015-08-06T20:01:14]: WD: DetectBegin
[0C64:0820][2015-08-06T20:01:14]: Setting string variable ‘NETFRAMEWORK40’ to value ‘1’
[0C64:0820][2015-08-06T20:01:14]: Condition ‘NETFRAMEWORK40’ evaluates to true.
[0C64:0820][2015-08-06T20:01:14]: Detected related package: {4D0B8D80-E293-426C-B907-D300961529E8}, scope: PerMachine, version: 2.4.10.17, language: 0 operation: MajorUpgrade
[0C64:0820][2015-08-06T20:01:14]: Detected package: NetFx40Web, state: Present, cached: Complete
[0C64:0820][2015-08-06T20:01:14]: Detected package: MSIPatch, state: Absent, cached: None
[0C64:0820][2015-08-06T20:01:14]: Detected package: SmartWarePackagex86, state: Absent, cached: None
[0C64:0820][2015-08-06T20:01:14]: Detected package: SmartWarePackagex64, state: Absent, cached: None
[0C64:0820][2015-08-06T20:01:14]: Detected package: QuickViewPackage, state: Absent, cached: None
[0C64:0820][2015-08-06T20:01:14]: ParseCommandLine():
[0C64:0820][2015-08-06T20:01:14]: Detect complete, result: 0x0
[0C64:0C5C][2015-08-06T20:01:15]: Reboot pending, reboot and retry
[0C64:0820][2015-08-06T20:01:17]: Shutting down, exit code: 0x0
[0C64:0820][2015-08-06T20:01:17]: Variable: NETFRAMEWORK40 = 1
[0C64:0820][2015-08-06T20:01:17]: Variable: WixBundleAction = 4
[0C64:0820][2015-08-06T20:01:17]: Variable: WixBundleElevated = 0
[0C64:0820][2015-08-06T20:01:17]: Variable: WixBundleForcedRestartPackage = NetFx40Web
[0C64:0820][2015-08-06T20:01:17]: Variable: WixBundleLog = C:\WINDOWS\TEMP\WD_SmartWare_Installer_20150806200114.log
[0C64:0820][2015-08-06T20:01:17]: Variable: WixBundleName = WD SmartWare Installer
[0C64:0820][2015-08-06T20:01:17]: Variable: WixBundleOriginalSource = C:\Program Files\WD_Quick_View_Setup_for_Windows\WD SmartWare Installer.exe
[0C64:0820][2015-08-06T20:01:17]: Variable: WixBundleProviderKey = {979a4332-3eb0-4561-9f74-a4fb871cf2bd}
[0C64:0820][2015-08-06T20:01:17]: Variable: WixBundleTag =
[0C64:0820][2015-08-06T20:01:17]: Variable: WixBundleVersion = 2.4.12.1
[0C64:0820][2015-08-06T20:01:17]: Exit code: 0x0, restarting: No

Что делать? Как установить?

Translated with Google translate:

What to do? How to install ?

Peresagr.jpg

Hello and welcome to the WD Community.

I was able to translate some of the message but I could not understand the issue clearly. But, have you tried ressetting the unit?

Also you can try downloading the latest version of the app from the website.

Hi!

I moved to Google

This is the latest version. The program requires a reboot before installing. Rebooting does not help. The program is not installed.

My opinion.

In the program “regedit” mark appears on the restart. It is necessary to remove the mark in “regedit”.

How to do it? Where the mark?