WD Sentinel DX4000 - Recreating the storage

WD Legacy Products Sentinel Products
1

Hi

I have a DX4000 and two new 2TB drives in slot 1 and 2. I now have run the USB stick with “Recreating the storage” several times, with recreating it each time new. From the second time on there was the error message “Ungültige Anzahl Laufwerke” (German) which means "Invalid Drive Count " I can’t find this error message in the english or german manuals.

The lights above the drives are allways bright blue wehen they glow. When the error message pops up the light above the power button turns red.

Can you help me? Does it probably try to install Raid 5 ect. instead of Raid 1?

2

It will only try raid 1 if it sees 2 new drives.  But if it thinks the drives were ever raid 5 it will try to do that and fail.

I would slave each drive in another PC one at a time and carefully use diskpart to clean the drives and try again

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3

Thank you. I will try that.

Now I have noticed, that wenn I press the power button, the LED for 1,2 and 4 flash red. Afterwards the once with a drive in it shine blue.

The message after the first try with “Recreating the storage” was INVALID CONFIG.

4

If you look on your thumb drive there will be a wd folder with a log file in it.  It may also shed some light on what is going on.  At the end it should say raid 1 or 5

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5

It can’t detect any drives.

Do I probably have the wrong products?

WD2002FYPS-01U1B1

But it can detect something:

2015.08.03 23:21:20 - INFO - RaidCfg64 detected 0 drives
2015.08.03 23:21:20 - WARN - No RAID volume detected!
2015.08.03 23:21:20 - INFO - Checking RAID status (1): Volume Missing
2015.08.03 23:21:21 - INFO - Detected drive 0 serial=WD-WCAVY3622251 model=WDC WD2002FYPS-01U1B1 SATA=2 led=0

********************    Driver Version Check DISABLED    ******************** 
;Port,Model,SerialNumber,FirmwareVersion,Array,Status,Size,Free,Type

2015.08.03 23:21:21 - INFO - RaidCfg64 detected 0 drives
2015.08.03 23:21:21 - WARN - No RAID volume detected!
2015.08.03 23:21:21 - INFO - Checking RAID status (2): Volume Missing
2015.08.03 23:21:22 - WARN - RAID volume status is bad or volume is missing, need to re-create the RAID volume: Volume Missing
2015.08.03 23:21:24 - INFO - Deleting all RAID volumes
2015.08.03 23:21:30 - INFO - Re-creating RAID volume
2015.08.03 23:21:30 - ERROR - Invalid number of drives for RAID volume create: 0
2015.08.03 23:21:31 - INFO - =========== Recovery app END (4) ===========

6

yea, it is very pickey.  even the firmware has to match

http://wdc.custhelp.com/app/answers/detail/a_id/9443/~/list-of-compatible-hard-drives-for-wd-sentinel-products

I think there is a thread in here about editing the whitelist at your own risk.  It is hard to find the correct 2tb drives these days

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7

yea, take it or leave it

I guess since you have no data to loose you could try it.  Note you have to edit the list on both thumb drives

http://community.wd.com/t5/WD-Sentinel-Products/Expanding-DX4000-HDD-List/td-p/880074

1 Like
8

Thank you. It looks like he had the exact same problem.

I will try that.