WD Security stuck at 80%

WD External Drives WD Portable Drives
1

I just got MyPassport 1tb and the first thing I did was install WD security.
Unfortunately, it’s stuck at 80% for an hour and not sure how to proceed.

2

Hi @wdcetico,

Please contact the WD Technical Support team for best assistance and troubleshooting:
https://support-en.wd.com/app/ask