WD Safe Point Command vs wdphotomergerd

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

So I have been curious why my safe point takes 2 to 3 hours to complete when there has been no activity to change files. In addition, since I have 50,000 or more photos, wdphotomergerd and convert seem to run constantly.

Here is what I found and it does not make sense!

  1. wdphotomergerd create thumbnails in hidden directories entitled:

       .wdmc

  1. WD Safe Points is configured to “exclude” .wdmc directores using the --exclude-from option where the file is:

      /etc/nas/NSPT/exclude.txt

  1. The rsync command has the following option:

     –delete-excluded

So, does this make sense?  Is rsync deleting from .wdmc on the sending side so that wdphotomergerd needs to recreate them again?  I don’t think so but just wondering.

2

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en

Support by Country
http://support.wdc.com/country/index.asp

Regards,

3

I don’t use safepoint so can’t comment on that portion

the wdphotomergerd process on mine was using a lot of CPU since the very begining, I think from te initial V4 FW but this stayed going back to V3 then to the 2nd V4. this weekend I did a system only restore then an upgrade to the latest FW and within 12 hours it was doing virtually nothing and idle CPU over 50%

I would suggest disconnecting the USB disk doing a system only restore, an upgrade if you want then when it stabilizes, probably 1-12hours add the USB drive back in and try safepoint again