Hi all,
I’m really hoping somebody can help me out here. A friend has passed on his two year old Lenovo NAS it’s a PX4-400D. I have bought two WD Red WD3001FFSX 68JNUN0 3TB and installed these into the unit, factory reset and RAID mode 1.
But, when the room is quiet and the unit is completely idle, I can hear a constant sound tick/click every 5 seconds. Both cages would light white every 5 seconds and the unit would light blue every 5 seconds.
Any advice would be welcome. Thanks.
I’ve never had to do it before but maybe there are firmware upgrades for WD Red SATA drives that can help? Or a change I could make somehow with the drive?
Hi Damon1 ,
Which enclosure are you using ? Is it WD or any third party ?
It’s a Lenovo PX4-400D NAS with the specified WD Red’s.
Hi Damon1 ,
Have you tested the drives with WinDLG software for its funcationality ?
I’ll do this when I get home tonight. Yesterday, I did a support files full dump and that seems to have some smart data at the end.
disk1
WDC WD3001FFSX-6 81.0 3001GB
Output from: parted /dev/sda print
Model: ATA WDC WD3001FFSX-6 (scsi)
Disk /dev/sda: 3001GB
Sector size (logical/physical): 512B/4096B
Partition Table: gpt
Number Start End Size File system Name Flags
1 1049kB 21.5GB 21.5GB primary
2 21.5GB 3001GB 2979GB primary
Disk /sys/class/block/sda kernel information
======================–=============
Output from /sys/class/block/sda/device/…
delete =
device_blocked = 0
evt_media_change = 0
iocounterbits = 32
iodone_cnt = 0x1330d
ioerr_cnt = 0x1a
iorequest_cnt = 0x13317
modalias = scsi:t-0x00
model = WDC WD3001FFSX-6
queue_depth = 31
queue_ramp_up_period = 120000
queue_type = simple
rescan =
rev = 81.0
scsi_level = 6
state = running
sw_activity =
timeout = 30
type = 0
uevent = DEVTYPE=scsi_device
DRIVER=sd
MODALIAS=scsi:t-0x00
unload_heads = 0
vendor = ATA
Output from: mdadm --examine /dev/sda1
/dev/sda1:
Magic : a92b4efc
Version : 1.1
Feature Map : 0x0
Array UUID : d897463a:007f8f40:96e5bcb4:14ec6990
Name : px4-400d:0
Creation Time : Sat Aug 26 14:06:49 2017
Raid Level : raid1
Raid Devices : 2
Avail Dev Size : 41929148 (19.99 GiB 21.47 GB)
Array Size : 20964544 (19.99 GiB 21.47 GB)
Used Dev Size : 41929088 (19.99 GiB 21.47 GB)
Data Offset : 32768 sectors
Super Offset : 0 sectors
Unused Space : before=32688 sectors, after=60 sectors
State : clean
Device UUID : 99e66932:7f7ac28d:ee9e50ba:f555ec21
Update Time : Mon Aug 28 21:50:05 2017
Bad Block Log : 512 entries available at offset 72 sectors
Checksum : 4f066e9e - correct
Events : 19
Device Role : Active device 0
Array State : AA (‘A’ == active, ‘.’ == missing, ‘R’ == replacing)
Output from: mdadm --examine /dev/sda2
/dev/sda2:
Magic : a92b4efc
Version : 1.1
Feature Map : 0x1
Array UUID : 8a2294b0:e6ff1fde:467a8799:fe7e8b24
Name : AM-STORAGE:1 (local to host AM-STORAGE)
Creation Time : Sat Aug 26 14:27:19 2017
Raid Level : raid1
Raid Devices : 2
Avail Dev Size : 5818304512 (2774.38 GiB 2978.97 GB)
Array Size : 2909152256 (2774.38 GiB 2978.97 GB)
Data Offset : 262144 sectors
Super Offset : 0 sectors
Unused Space : before=262064 sectors, after=0 sectors
State : clean
Device UUID : 9f19b063:d31ba741:b057042a:57e41f87
Internal Bitmap : 8 sectors from superblock
Update Time : Mon Aug 28 21:34:39 2017
Bad Block Log : 512 entries available at offset 72 sectors
Checksum : 7ad468f4 - correct
Events : 9403
Device Role : Active device 0
Array State : AA (‘A’ == active, ‘.’ == missing, ‘R’ == replacing)
Output from: smartctl -d ata -a /dev/sda -T verypermissive
smartctl 6.5 2016-05-07 r4318 [x86_64-linux-3.8.6] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org
Warning: DEFAULT entry missing in drive database file(s)
=== START OF INFORMATION SECTION ===
Device Model: WDC WD3001FFSX-68JNUN0
Serial Number: WD-WCC132102806
LU WWN Device Id: 5 0014ee 2b51f2243
Firmware Version: 81.00A81
User Capacity: 3,000,592,982,016 bytes [3.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 7200 rpm
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: ATA8-ACS (minor revision not indicated)
SATA Version is: SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Mon Aug 28 21:50:09 2017 BST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: (30480) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 331) minutes.
Conveyance self-test routine
recommended polling time: ( 5) minutes.
SCT capabilities: (0x70bd) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0
3 Spin_Up_Time 0x0027 151 151 021 Pre-fail Always - 11408
4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 6
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0
9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 52
10 Spin_Retry_Count 0x0032 100 253 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 6
16 Unknown_Attribute 0x0022 000 200 000 Old_age Always - 10484387226
183 Runtime_Bad_Block 0x0032 098 098 000 Old_age Always - 2
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 2
193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 4
194 Temperature_Celsius 0x0022 106 105 000 Old_age Always - 46
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 100 253 000 Old_age Offline - 0
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
No self-tests have been logged. [To run self-tests, use: smartctl -t]
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
[/code]
disk2
WDC WD3001FFSX-6 81.0 3001GB
Output from: parted /dev/sdb print
Model: ATA WDC WD3001FFSX-6 (scsi)
Disk /dev/sdb: 3001GB
Sector size (logical/physical): 512B/4096B
Partition Table: gpt
Number Start End Size File system Name Flags
1 1049kB 21.5GB 21.5GB primary
2 21.5GB 3001GB 2979GB primary
Disk /sys/class/block/sdb kernel information
======================–=============
Output from /sys/class/block/sdb/device/…
delete =
device_blocked = 0
evt_media_change = 0
iocounterbits = 32
iodone_cnt = 0xde39
ioerr_cnt = 0x1b
iorequest_cnt = 0xde4f
modalias = scsi:t-0x00
model = WDC WD3001FFSX-6
queue_depth = 31
queue_ramp_up_period = 120000
queue_type = simple
rescan =
rev = 81.0
scsi_level = 6
state = running
sw_activity =
timeout = 30
type = 0
uevent = DEVTYPE=scsi_device
DRIVER=sd
MODALIAS=scsi:t-0x00
unload_heads = 0
vendor = ATA
Output from: mdadm --examine /dev/sdb1
/dev/sdb1:
Magic : a92b4efc
Version : 1.1
Feature Map : 0x0
Array UUID : d897463a:007f8f40:96e5bcb4:14ec6990
Name : px4-400d:0
Creation Time : Sat Aug 26 14:06:49 2017
Raid Level : raid1
Raid Devices : 2
Avail Dev Size : 41929148 (19.99 GiB 21.47 GB)
Array Size : 20964544 (19.99 GiB 21.47 GB)
Used Dev Size : 41929088 (19.99 GiB 21.47 GB)
Data Offset : 32768 sectors
Super Offset : 0 sectors
Unused Space : before=32688 sectors, after=60 sectors
State : clean
Device UUID : 7db9a499:61bc268d:0a48df22:697e1ec0
Update Time : Mon Aug 28 21:50:05 2017
Bad Block Log : 512 entries available at offset 72 sectors
Checksum : bc6654f5 - correct
Events : 19
Device Role : Active device 1
Array State : AA (‘A’ == active, ‘.’ == missing, ‘R’ == replacing)
Output from: mdadm --examine /dev/sdb2
/dev/sdb2:
Magic : a92b4efc
Version : 1.1
Feature Map : 0x1
Array UUID : 8a2294b0:e6ff1fde:467a8799:fe7e8b24
Name : AM-STORAGE:1 (local to host AM-STORAGE)
Creation Time : Sat Aug 26 14:27:19 2017
Raid Level : raid1
Raid Devices : 2
Avail Dev Size : 5818304512 (2774.38 GiB 2978.97 GB)
Array Size : 2909152256 (2774.38 GiB 2978.97 GB)
Data Offset : 262144 sectors
Super Offset : 0 sectors
Unused Space : before=262064 sectors, after=0 sectors
State : clean
Device UUID : 92ca79c1:33aad7c1:87f9a7bf:0c710c61
Internal Bitmap : 8 sectors from superblock
Update Time : Mon Aug 28 21:34:39 2017
Bad Block Log : 512 entries available at offset 72 sectors
Checksum : c85ed6d5 - correct
Events : 9403
Device Role : Active device 1
Array State : AA (‘A’ == active, ‘.’ == missing, ‘R’ == replacing)
Output from: smartctl -d ata -a /dev/sdb -T verypermissive
smartctl 6.5 2016-05-07 r4318 [x86_64-linux-3.8.6] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org
Warning: DEFAULT entry missing in drive database file(s)
=== START OF INFORMATION SECTION ===
Device Model: WDC WD3001FFSX-68JNUN0
Serial Number: WD-WCC132369185
LU WWN Device Id: 5 0014ee 25fe3785c
Firmware Version: 81.00A81
User Capacity: 3,000,592,982,016 bytes [3.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 7200 rpm
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: ATA8-ACS (minor revision not indicated)
SATA Version is: SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Mon Aug 28 21:50:09 2017 BST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: (30480) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 331) minutes.
Conveyance self-test routine
recommended polling time: ( 5) minutes.
SCT capabilities: (0x70bd) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 100 253 051 Pre-fail Always - 0
3 Spin_Up_Time 0x0027 146 146 021 Pre-fail Always - 11658
4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 7
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0
9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 52
10 Spin_Retry_Count 0x0032 100 253 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 7
16 Unknown_Attribute 0x0022 005 195 000 Old_age Always - 90326622117
183 Runtime_Bad_Block 0x0032 098 098 000 Old_age Always - 2
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 3
193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 4
194 Temperature_Celsius 0x0022 107 106 000 Old_age Always - 45
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 100 253 000 Old_age Offline - 0
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
No self-tests have been logged. [To run self-tests, use: smartctl -t]
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
[/code]
According to WD, this irritating noise is a ‘feature’ of their newer drives; there are quite a few threads on this kind of thing all over the place: e.g. Periodic Noise from Head Movement WD Black 4TB - #29 by MikeVeltri
Make sure to create a support ticket or return your drive so that WD know that it’s just plain stupid for an idle drive to be making this kind of noise so regularly.
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