I don’t know where to begin. So I finally was able to save up enough to purchase a newer computer. Everything is going great but it’s not recognizing the wd red 8tb drive.
I am hardware stupid and it’s been 11 years since I’ve built a computer. It’s recognizing my old drives but the red wd won’t show up, even under the device manager. I’m still trying to work this out. Here’s the thing… I bought the drive brand new probably back in December of 2018. I understand it would still be under warranty but for the life of me, I can’t figure out where i bought it from. I think it was from NCIX which went bankrupt. I have scoured my credit card receipts and can’t find the purchase. I have a photo of it in the bag with the serial number etc but I don’t know what to do if this becomes a hardware/warranty issue. I’m trying to think 10 steps a head but it’s hurting my brain.
New system is windows 10. I don’t know what I’m doing wrong. Any suggestions? Also, if it becomes a warranty issue, am I screwed because the place I’m pretty sure I got them from went bankrupt?
I’m a sad panda