I don’t know where to begin. So I finally was able to save up enough to purchase a newer computer. Everything is going great but it’s not recognizing the wd red 8tb drive.
I am hardware stupid and it’s been 11 years since I’ve built a computer. It’s recognizing my old drives but the red wd won’t show up, even under the device manager. I’m still trying to work this out. Here’s the thing… I bought the drive brand new probably back in December of 2018. I understand it would still be under warranty but for the life of me, I can’t figure out where i bought it from. I think it was from NCIX which went bankrupt. I have scoured my credit card receipts and can’t find the purchase. I have a photo of it in the bag with the serial number etc but I don’t know what to do if this becomes a hardware/warranty issue. I’m trying to think 10 steps a head but it’s hurting my brain.
New system is windows 10. I don’t know what I’m doing wrong. Any suggestions? Also, if it becomes a warranty issue, am I screwed because the place I’m pretty sure I got them from went bankrupt?
Ps: I’m at the point where I took out the other drives to see if it would recognize it. Still no. This drive will just be used for backup if I can ever get it working.
I don’t know why you would use a WD Red in a PC when it’s made for a NAS but it will work. Have you connected it and then opened Disk Management and been prompted to initialize the drive? If you have a USB adapter you could do it a little quicker.
Might be you could use WD for the warranty. You can check that HERE
I have kind of the same problem. The only software that shows the hard drive is my Intel (R) Rapid Storage Technology.
For some reason I can click unlock there, but then I’m asked for a password I’ve never created. I mean the hard drives (I’ve bought four of them) were in a Moisture Barrier Bag packaging.
So in that case, if there is any default password for the Western Digital RED 8TB (WD80EFAX-68KNBN0) I’d be happy to know and where to find it.
I’m a sad panda
