I use WD Photo on my Android phone to backup my photos, the phone’s camera photos are backed up fine as I can see them if I access my MyCloud device from my laptop (although I get duplicated copies of same photo sometimes, but that’s a different issue), however, on the WD Photo app, when browsing through my MyCloud device, the content are always outdated, like majorly outdated. I’ll give you an example which is happening right now on my WD Photo app. We’re going into October now and I’ve taken hundreds of photo on my phone for the past few months (Can see them backed up by accessing MyCloud via laptop, etc), but when I open the WD Photo app, the latest photos are in June! So it is almost 4 months outdated. There is no refresh button that I can use to manually refresh like a normal user would expect, I tried to clear cache but it still shows the same photos and folders.
So my question is:
- Anyone having the same issue?
- Any ideas on how to force a refresh/sync?
- Can WD developers add a simple “Refresh” option in the WD Photo app?