WD photo app

WD Software & Mobile Apps My Cloud 3rd Party & Mobile Apps
1

Hi,

I’ve noticed that the WD photo app doesn’t seem to recognise new photos on the NAS.  Removing the app from my ipad, then reinstalling seems to improve it, however it only sees about 20 folders with photos, the 70 odd other folders all have 0 images in them.

Using WD2go, I can see photos in the other folders.  So seems like a bug to me.

Different ipads on the same network seem to give different results.

The drive is still creating the mirror array, not sure if this is slowing it down.  I’ve also installed the latest firmware on the drive, however as mentioned, as WD2go works ok I suspect its a bug with the caching side of things in the photo app.

Could it be if it finds a non-photo in the photo folders it stops, and doesn’t get past it?

If this is a confirmed bug, is it likely to be fixed soon?

Cheers

Miles

2

Hello, it might take a while for all the pictures to be scanned by the media server, if you don’t notice any change in a couple of hours, you have the option of going into the MBL dashboard and click on the rescan or rebuilt option so it can recognized the new files, check page 114 of the manual. 

http://wdc.com/wdproducts/library/UM/ENG/4779-705058.pdf