I'm having problems resetting my password. I have not forgotten my password but having it password protected does not allow me to watch the content on my tv. how do I reset the password WITHOUT losing all my data? The security tab does not show, using the unlocker only results in unlocking the thing but does not show me any reset options. would really appreciate a clear answer (since the helpdesk can't prvoide one so far and it takes them ages to respond).and really want to avoid having to transfer all my files back and forth just to have a password changed. there should be an easier way...?