Just tried my WD Passport 500gb, been working fine for a year and a half, suddenly not recognised, did drop it about a foot onto soft carpet a few days ago but had used since.
Anyway I’ve tried it on both windows XP and windows 7 with the same result.
I cannot see the device in disk management. In device manager a USB mass storage device shows up with little yellow warning sign and in its properties the error message This device cannot start. (Code 10) is shown. I’m not sure but I would assume that this is my drive
When I connect the device to my windows 7 desktop the drive buzzes and then clicks and then goes completely silent.
Anyway any advice would be greatly appreciated as this contains several years worth of photographs which I haven’t backed up again. Stupid I know.