I have a WD My Passport 0730 1 TB, firmware 1012, drive. I cannot access the data on it. It intermittently appears in THIS PC as a peripherial, coming and going irregurlarly. When it is available, it shows all the file folders and if I click one of them, it will let me view the file (mostly photo archives from my work). I cannot access these files to transfer them to a HDD or other device.
I have run the WD Data Lifeguard Diagnostics, here’s what I get:
Upon opening the diagnostics: SMART Status: FAIL
Extended Test: FAIL, 08 - Too many bad sectors detected
SMART drive information: RAW READ ERROR RATE: value:37, threshold:51,worst: 37
I am using a pc with Windows 8. I’ve tried a different computer (XT/Windows 7, Windows 10) as well as different cables, nothing works. The pc detects errors and when I proceed to test/fix the errors in windows, it just runs indefinitely without fixing the problem.
Thanks for your kind help. I’m in desperate need of these files.