WD Passport does not load unlocker application unless on administrator account

WD External Drives WD Portable Drives
1

Hi all,

I have an WD Passport which the security mode enabled.  I am unable to load the unlock exe when under a standard user account.  It works just fine as an administrator.  System is Win 7 64-bit.   Anybody know the reason why?

2

Hello,

Have you erase any of the utilities on the Drive?

What’s the model number for your drive?

3

I haven’t tried the latest unlocker, but in earlier versions there was a problem of permissions due to the poor coding of the Unlocker. When a standard Windows user account connects a locked drive and launches WD Drive Unlock.exe (prompt pops up in AutoPlay), UAC (User Access Control) elevation occurs and the administrator password is required. That is a the fault of the WD programmers - they should not require Admin permissions to do a simple drive unlock when the correct password is entered.

Perhaps your issue is related to that.

4

So newer versions of the unlocker can be installed on the Passport? Having this issue at work computer as I am not the admistrator.

Thanks