WD P/N: WD5000H1U-00 right power adapter

Hi everyone,

I was able to finally recover my WD external drive (model in the subject), where I’m pretty sure I kept lots of important things for me, but unfortunately I haven’t found the power adapter… it seems I kept it somewhere else. so, googling about it found some options which look the same to me, but since I’m not an expert, I’d need help to find the right one so I won’t burn it.

  • Alimentador 12V 1.5A, Adaptador de Corriente, Fuente de alimentación 12V, Alimentador de Pared 12V, Cargador 12V, Adaptador Alimentación, Conector DC 5.5 x 2.5 mm,

  • Alimentador 12V 2A, Adaptador de Corriente, Fuente de alimentación 12V, Alimentador de Pared 12V, Cargador 12V, Adaptador Alimentación, Conector DC 5.5 x 2.5 mm,

  • Ledlux CV7243 - Transformador de 24V 1A 24W con enchufe para casa, de 220 V a 24 V CC, color negro (24W 24V 1A)

  • Alimentador 5V 2A - Cargador 5V - Jack de conexion es de 5,5 mm Ø Exterior y 2,5 mm Ø Interno

These are some examples. How do I know it’s the right one?

Thanks in advance for your help!

Hi @lau.ra
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:

now I have. thanks for your help!