I used this 1T mobile harddisk (3.0) for about 2 yrs. Most of time it’s used to play movies via media player on TV. Also store a lot of family photos since 5 yrs back without additional backup.
Suddenly when I intend to backup the photos, I found it had stopped working. I can find some icon in Devices & Printers. But it’s not showed up in Explorer as external driver.
In Disk Manager, I found below but can’t initialize this unknown disk. Is this the harddisk problem? or Only partition table problem? This device is still in waranty but I need to get the data out. Pls advise. Thanks.
You can try using another USB cable or another PC to verify if the problem continues, also be sure to connect the USB cable directly to the PC USB port. If the problem continues, it could be related to data corruption, you can try using a data recovery program; with the help of Google you should be able to find several options. Also check the link below for more information.
Recuva is not helping as it can’t find the dirve. As screenshot, the mobile harddisk is considered as an unknown disk. And right click I can’t initiate disk as well.
