WD Mybook Studio II 4TB brand new isn't displayed at all


#1

Hi I have just purchased WD MyBook Studio II 4tb and out of the box plugged it in. To my desktop w/ windows 7 ultimate x86 and nothing happened. As if nothing was connected to the  pc. I then plugged it in into my laptop. Windows found new hardware, installed, everything seems to be successful even some kind of WD icon appeared in the tray. However I do not see any external storage connected in My Computer folder & in my Disk Management in the computer management. Is there anything that I need to install in order for me to be able to use the device? I do not like this idea. My seagate 2tb which I wanted to replace with wd played without any external software requirement. What can I do in order to make this thing work? before I return it. Thanx!


#2

Since there’s been no replies, maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en