WD , My Passport ultra

WD External Drives External Drives for Mac
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Screenshot 2023-02-16 at 2.57.25 PM
Screenshot 2023-02-16 at 2.57.25 PM1920×1080 72.5 KB

Hi , I am trying to open My passport Ultra on my MAC , since this drive is password protected so it’s not being opened . Attached is the error , can any one help /assist me that how to open it on my MAC . Password, I know for sure , confused about the application , which is required to open my external hard drive on MAC . Please support

Thanks & Regards

Nadir

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Hi @Nadir1,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:https://support-en.wd.com/app/ask