WD , My Passport ultra

Hi , I am trying to open My passport Ultra on my MAC , since this drive is password protected so it’s not being opened . Attached is the error , can any one help /assist me that how to open it on my MAC . Password, I know for sure , confused about the application , which is required to open my external hard drive on MAC . Please support

Thanks & Regards


Hi @Nadir1,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:https://support-en.wd.com/app/ask