My WD My Passport is not updating any of the files that are currently on My Passport. I drug the folders that I wanted on the external hard drive over from the windows explorer. When I first plugged My Passport in to the computer it did not copy folders and I could not find out what was on My Passport. Someone who had one told me to just drag the ones I wanted over to the external hard drive. Now I can see which folders are on the hard drive, but they are the ones I put there and there are no updates on any of the folders. Help please. . .what do I do to get the updates to automatically take place on the external hard drive?
If you want the files to update automatically, you will need to use a backup software…
If you moved the files manually, the files wont be updated automatically.
1 Like
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I thought My Passport was for backing uo my files. . .am I wrong? If so what do you recommend?
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Yes, I did move files to the external drive manually. . .do I need to empty My Passport and start over? If I start over and copy by file, then can I check the drive and know which files have been backed up>
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I am new at all this and have never backed up my compuer or had a hard drive. I just need someone to let me know how to use My Passport correctly.
Thank you for your time.
