WD My Cloud on LG Smart TV

My LGTV is seeing my MyCloud without any issues but when I go to look at the folders on the mycloud the only thing it’s picking up are the pictures, not the videos. For example a folder with only videos on it is not appearing but if the folder happens to have a picture it’s loading but only the pictures, not the videos are coming up. Has anyone else had this compatibility issue?

Welcome to the community.

Do you experience this behavior with all DLNA devices on your local network? Do you see the videos when you try to access them from a tablet or phone?


esh-just in case you haven’t figured it out yet, try using different formats for the videos. My smart TV is a different brand, but supposed to recognize 3 or 4 formats. But it seems the “smart tv” is dumb, and only recognizes 1 of those formats right away. The others are recognized “willy nilly”, as in whenever the TV feels like it.