WD My Cloud Home NOT DISCOVERD

I bought a new my cloud home and trying to connect the device to my network, however, the device is not discovered and when I tried to connect manually using the sync code it said the code isnt correct.

I tried to register the device using the app, web browser and my mac, its still not discovered. Anyone can help me with this please?

Screen Shot 2021-07-25 at 18.49.50 pm

User Manual: My Cloud Home and My Cloud Home Duo